top of page

FAQ.

At Natural Progression Counseling Center, we understand that seeking therapy can be daunting and overwhelming. That's why we've put together a list of commonly asked questions to help you feel more comfortable and informed about the process. If you have any additional questions, please don't hesitate to contact us.

  • Having a mental health emergency?
    TREATMENT OPTIONS: Call 911 Go to the nearest emergency room
  • What are the services fees?
    Please call for accurate cost and fees
  • Do you accept insurance?
    ACCEPTED COVERAGE BCBS Aetna Cigna United HealthCare Out-of- network
  • Do you treat children or minors?
    At this time we exclusively treat clients ages 16 and older.
  • Do you provide superbills?
    Yes, this is a free service.
  • How much experience does the provider have?
    Natalia is a Licensed Professional Counselor-Supervisor (LPC-S) and has over 13 years of expereince.
  • Duration of sessions?
    Individual sessions are typically 55 minutes. Group sessions are typically 90 minutes
  • Where are you located?
    Friso, Texas Office Telehealth- Texas
  • What forms of payment are accepted?
    Pay by American Express, Discover, Health Savings Account, Mastercard, Visa
  • What is a co-payment?
    A co-payment is a set fee the member pays to providers at the time services are provided. Co-pays are applied to telehealth visits, intake sessions, and group treatment etc. The cost is usually minimal. The client should be aware of the co-payment amounts prior to services being rendered. To learn your co-payment please contact your benefits provider.
  • What is a deductible?
    Deductibles are provisions that require the client to accumulate a specific amount of medical bills before benefits are provided. For example, if a clients policy contains a $500 deductible, the client must accumulate and pay $500 out of pocket before the insurance or other coverage plan will pay benefits. Once the client has met their deductible, the insurance or other coverage plan usually pays a percentage of the bill. The patient is liable for the unpaid percentage. Deductibles are yearly, usually starting in January. Contact your benefits provider, insurance, or other coverage plan for information about your deductible.
  • Will my insurance plan pay for my treatment?
    Begin by verifying that your insurance plan or other coverage is honored at the facility where you are being treated. Each insurance plan or other coverage is different, and even within the same company one insurance plan or other coverage may cover a certain treatment while another does not. Furthermore, participation in a plan does not guarantee that it is approved for all services. Contact your specific insurance plan or other coverage to verify whether your treatment will be covered and what your benefits for your treatment are.
  • What do I do if I need assistance paying my bill?
    Your service provider would be happy to assist with the following billing services: Discuss Payment Options with your provider
bottom of page